The Salvation Army - Central Territory

  • Family Services Case Manager

    Job Locations US-IL-Quincy
    Job ID
    # of Openings
    Social Services
    Regular Full-Time
  • Overview

    This is a full time 40/hr a week position with excellent benefits.  


    Under the direct supervision of the Regional Social Services Director, the Case Manager will perform intake and assessment of clients, create case plans to meet those needs, follow up open cases to assist with implementation of the case plan, supervise volunteers and oversee the delivery of all services offered. Participate in the treatment team organized to provide services for the Family Services department and Pathway of Hope participants.  The case manager will determine necessary services, conceptualize and create treatment planning, provide follow-up services reflective of an established treatment plan, and ensure services are sound, goal oriented, and fosters an increase in independence.




    1. Interview clients to establish/verify individual needs and administer funds as available to individuals/families requesting emergency assistance.
    2. Create, implement and follow up on client case plans.
    3. Become familiar with the resources that are available in all service areas in order to provide information and referral services and assist individuals/families in understanding the resources available to them.  Act as liaison between individuals/families, The Salvation Army and other agencies when necessary.


    Education & Certifications:  Bachelor’s Degree in Human Services or related field. 


    Experience:  A minimum of one (1) year in responsibilities offering similar programs and/or services.  Have the ability to be flexible, think independently and creatively in managing and problem-solving when there is no firm guideline or policy in place.

    A combination of related training and work experience will be considered.


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