The Salvation Army - Central Territory

  • Employment Counselor -Emergency Lodge

    Job Locations US-WI-Milwaukee
    Job ID
    # of Openings
    Social Services
    Regular Full-Time
  • Overview

    Provides compassionate and strategic guidance to job seekers, including targeted support and employment coaching, to better position clients to succeed in the local workforce.


    The Salvation Army Mission:

    The Salvation Army, an international movement, is an evangelical part of the universal Christian church.  Its message is based on the Bible.  Its ministry is motivated by the love of God.  Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.



    This job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of the position. Other job related responsibilities and tasks may be assigned.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.

    • Develops meaningful relationships with employers, staffing agencies and other employment resources. Keeps constant pulse on local job market, available employment opportunities, jobs programs and local economic issues.
    • Collaborates with case management and shelter staff to ensure success in meeting client goals.
    • Coaches volunteers assigned to assist with duties.  Coordinates training with workshop instructors, and guest seminar speakers.
    • Assists clients in securing stable employment in a timely manner.
    • Conducts job readiness assessment and develop resources related to job seeking skills, resume writing and interviewing and setting up workshops or seminars on these and related topics.
    • Conducts initial and ongoing job readiness assessments to assist clients in setting and meeting achievable employment related goals.  Identifies barriers to employability and develop strategies.
    • Provides post-placement support to clients as needed or requested.
    • Tracks relevant data and prepares a monthly report for the supervisor to reflect client outcomes.
    • Participates in seasonal social services activities as required by County Social Services Director.



    The requirements listed below are representative of the minimal education, experience, knowledge, skills, and/or abilities required for this position. 


    Education:  Bachelor’s Degree in a related Human Services or Human Resources field, or equivalent work history.


        Certifications: Valid driver’s license with approval to drive from TSA’s insurance carrier preferred.              



    Experience: One year experience in job placement/recruiting preferred or related experience in the field of HR, staffing, employment counseling, or workforce development.  Previous experience working with individuals experiencing mental health concerns and homelessness preferred.



    • Knowledge of techniques for dealing with a variety of individuals from various socio-economic, ethnic and cultural backgrounds, in person and over the telephone.
    • Knowledge of the principles, practices and ethical standards for the discipline of social work/counseling/human resources management.
    • Ability to establish and maintain effective working relationships with those contacted in the course of work.
    • Strong verbal and written skills, including the ability to effectively communicate with and coach clients.
    • Proficient computer skills, including Microsoft Word, and use of e-mail and the Internet as a job-related resource.
    • Ability to prepare clear and concise documents, correspondences and other written materials.
    • Knowledge of record keeping principles and practices; correct business English, including spelling, grammar and punctuation.
    • Strong organizational skills, with the ability to prioritize tasks.


    Supervisory Responsibility: Mentors and coaches volunteers assigned to Employment Services.  


    Physical Requirements:    The physical requirements described here are representative of those that must be met by an employee to successfully perform the duties of this job. Reasonable accommodation may be made to enable individuals to perform the essential functions of this job. 

    While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.


    Travel: Occasional out of town or overnight may be required to attend workshops or seminars, although it will be rare.


    Working Conditions: Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Much of this job is performed indoors in normal room temperature conditions.  The noise level in the work environment is usually low to moderate.

    At times the duties will involve working with individuals having infectious and/or communicable diseases.


    All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.



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