The Salvation Army - Central Territory

  • Housing Case Manager - Emergency Lodge

    Job Locations US-WI-Milwaukee
    Job ID
    # of Openings
    Social Services
    Regular Full-Time
  • Overview


    Who we are:


    The Salvation Army's Wisconsin and Upper Michigan Division is located in Wauwatosa, Wisconsin. It is home to 26 Worship and Community Centers (Corps), 67 service extension units, a summer camp, as well as multiple homeless shelters, thrift stores, and food pantries. Service extension units are branches of The Salvation Army in communities where Corps are not located but service is provided by committees of volunteers. The Wisconsin and Upper Michigan Division, which we refer to as the WUM Division, has over 700 employees who are passionate about supporting the mission of The Salvation Army, which is to “preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.” We work hard to make that happen each day, no matter what role we serve. And those roles are many: pastors, social workers, accountants, daycare teachers, fundraising professionals, shelter workers, human resources, IT, fitness trainers, lifeguards, store clerks, and a host of other areas of service.


    Why work for us?


    • Generous paid time off benefits (vacation, sick time, personal time, and 10 paid holidays)
    • Flexible schedules and a casual dress environment
    • Tuition reimbursement
    • Employee Assistance Program, providing 24/7 support, resources, and referrals to help you in your work and personal life
    • Insurance benefits: excellent health, and dental, life, disability
    • Discounts available for Pet Insurance, auto, and home insurance




    About the role:


    Our My Home Housing Case Manager role is an essential part of the Emergency Lodge Social Services team. Our goal is to help our clients achieve self-sufficiency. As the My Home Housing Case Manager, you will act as a key supporter by advocating, teaching and ensuring our clients have the resources they need in order to remain in a stable housing environment. The My Home Housing Case Manager is responsible for performing assessments and creating services plans for the clients participating in the My Home program. The participants of the My Home Program live independently and it is the role of the My Home Housing Case Manager to support and advise clients to ensure they are on track to maintain their housing. This role entails performing home visits, assisting mobility impaired clients with finding resources or providing aid to accomplish simple tasks like shopping, errands, transportation to medical appointments. The My Home Housing Case manager also assists with the coordination of relocation to new rental units, serves as a liaison with landlords, coordinates the delivery of household essentials and donations to client’s home, coaches and guides clients with budget and money management, refers clients to appropriate community resources. This individual must be familiar and have the ability to assist clients who are applying for SSI/SSDI and other benefits.




    What we are looking for in you:

    • Have compassion and understanding with clients.
    • A great communicator, with clients, and agencies.
    • Strong psychosocial assessment skills
    • Strong de-escalation and crisis intervention techniques
    • Knowledge of program and eligibility requirements for the SSI/ SSDI, State Medicaid and Badger Care, County Social Service and Food Stamps, and other relevant programs.
    • A Bachelor’s degree in Social Work or related field.
    • Minimum of two years of casework experience with a social service agency.

    We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or status as a protected veteran, or any other characteristic protected by law.




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