The Salvation Army - Central Territory

  • Assistant Safe Harbor Director/Case Manager

    Job Locations US-IL-Bloomington
    Job ID
    # of Openings
    Social Services
    Regular Full-Time
  • Overview

    The Salvation Army Mission Statement

    The Salvation Army, an international movement, is an evangelical part of the universal Christian church.  Its message is based on the Bible.  Its ministry is motivated by the love of Christ.  Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.



      • Provide case management services to clients to include, but not limited to: reviewing intake material for accuracy, assessing client needs, case plan development and compliance, act as liaison to community resources, provide referrals to appropriate agencies, arrange for client transportation
      • Insure that all clients have access to a case manager through appointments and walk ins
        • Establish first contact within 5 days
        • Meet with clients weekly or as otherwise determined
        • Attempt to meet for discharge planning
      • Document client information and progress through HMIS Service Point
      • Record, track and submit statistical information as scheduled to maintain compliance with DHS, HUD, DCEO, United Way and The Salvation Army.
      • Attend monthly Continuum of Care (COC) meetings as directed
      • Conduct quarterly resident house meetings as directed
      • Determine client eligibility.
      • Act as an advocate for clients when needed


    • Act as first point of contact for client related issues to include:
      • Addressing disputed incident reports
      • Render appropriate resolution with flexibility and discretion
    • Maintain all client records ethically and confidentially.
    • Strive to meet the outcomes of the Continuum of Care grant project. 
    • Attend conferences, seminars and staff meetings as directed.
    • In administering Safe Harbor programs, uphold the policies, goals and mission statement of The Salvation Army.
    • Assumes the supervisory responsibilities of the Social Service Director in his/her absence including, but not limited to payroll recording and reporting and other administrative duties..
    • Supervises and provides guidance and support to Lead Shelter Aide, Shelter Aides, Interns and Volunteers – working with the team to ensure all shifts are covered.
    • Willingness to obtain Safe From Harm Train-the-Trainer certification within six months of hire

    Other duties as assigned by the Social Service Director or Corps Officer


    Education:       Bachelor of Science degree in social work, sociology, criminal justice or other related field.  Other Bachelor degree candidates will need a minimum of five years’ experience in social work or case management with a social service organization to be considered.


    Experience:     Computer proficiency in: Microsoft Word, Excel, Lotus Notes and HMIS ROSIE is highly desired; excellent oral and written communication skills; familiarity with local resources, Continuum of Care and homeless service providers.  Must have valid driver’s license and have the ability to obtain clearance through the Army’s insurance carrier; must undergo a criminal background check and attend The Salvation Army’s “Safe from Harm” training.  Individual must be willing to become familiar with and support the mission of The Salvation Army.


    Physical Demands/ Work Environment:

    This Position is required to do light to moderate physical work.  In order to successfully perform the essential functions of this position, the individual is regularly required to remain stationary for some periods of time, use hands and fingers, communicate, move, occasionally required to position self to stoop, kneel or crouch, frequently required to reach with and use arms and hands as required in using standard office equipment and a PC.  Specific vision abilities by this job include close vision, distance vision and ability to focus.  The work environment for this position includes an office environment with a low-medium noise level.



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