The Salvation Army - Central Territory

  • Volunteer Coordinator - Grace Place

    Job Locations US-WI-New Richmond
    Job ID
    # of Openings
    Regular Full-Time
  • Overview

    Develops and coordinates the volunteer program for The Salvation Army’s of Polk, Burnett and St. Croix Counties, including recruitment, training, and supervision of volunteers. 


    The Salvation Army Mission:

    The Salvation Army, an international movement, is an evangelical part of the universal Christian church.  Its message is based on the Bible.  Its ministry is motivated by the love of God.  Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.



    This job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of the position. Other job related responsibilities and tasks may be assigned.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.


    Primary Duties and Responsibilities:

    • Recruits long-term, short-term and special event volunteers for all program areas as needed.
    • Updates and maintains all online volunteer databases and sites including but not limited to: Volunteer Impact and register to Ring.
    • Maintains current volunteer applications, job descriptions, manuals and orientation information.
    • Screens all volunteer applications to ensure positions are filled with qualified individuals. Ensures all background checks for volunteers are completed in accordance with Salvation Army policies and procedures.
    • Conducts volunteer interviews and orientations, and supervises volunteers.
    • Maintains volunteer files for all active volunteers, and tracks volunteer hours.
    • Maintains the Red Kettle database. Provides support to the Red Kettle Campaign including but not limited to the recruitment and scheduling of bell ringers.
    • Acts as liaison to DHQ volunteer department, other volunteer agencies and other shelter programs.
    • Supervises volunteers through various work placement programs. Sends in timesheets as needed.
    • Tracks volunteer statistics and prepares monthly statistical report.
    • Initiates volunteer thank you notes, and appreciation and recognition throughout the year.
    • Plans and executes a semi-annual volunteer training event.
    • Plans, prepares and executes special projects as needed with volunteers and other staff.
    • Attends and represents The Salvation Army at community events and meetings.
    • Attends seminars or in-service trainings as requested.



    The requirements listed below are representative of the minimal education, experience, knowledge, skills, and/or abilities required for this position. 



    • High School Diploma or equivalent; Associates preferred


    • 3 to 4 years experience working with and/or supervising volunteers.

    - OR -

    Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.


    Certifications:  Valid Wisconsin driver’s license with clearance to drive through TSA insurance.



    • Good computer skills, including Word, Excel, Publisher, email and Internet
    • Strong Organizational skills with the ability to prioritize tasks
    • Able to collaborate and work as a team with others on projects
    • Ability to interact with others in a professional manner
    • Good writing and public speaking skills, with experience in both
    • Effective oral communication skills


    Supervisory Responsibility:               N/A


    Physical Requirements:    

    The physical requirements described here are representative of those that must be met by an employee to successfully perform the duties of this job. Reasonable accommodation may be made to enable individuals to perform the essential functions of this job.  


    While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust.


    Travel: Local travel throughout the community will be required.  Travel to conferences and seminars may also be required, with overnight stay at times.    


    Working Conditions:  Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


    The duties of this job will be primarily performed indoors under normal room temperatures.  The noise level will generally be low.  At times the work may involve contact with individuals having infectious or communicable diseases.


    All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.




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