The Salvation Army - Central Territory

  • Coordinated Entry Lead - Burnett County

    Job Locations US-WI-New Richmond
    Job ID
    # of Openings
    Social Services
    Regular Full-Time
  • Overview

    Administers the Indianhead Coordinated Entry (CE) system, focusing on assisting case managers with navigating the coordinated entry system and coordinated service delivery; recommends system improvements, and helps expedite the CE process.


    The Salvation Army Mission:

     The Salvation Army, an international movement, is an evangelical part of the universal Christian church.  Its message is based on the Bible.  Its ministry is motivated by the love of God.  Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.



    This job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of the position. Other job related responsibilities and tasks may be assigned.    Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.


    • Reviewing the Vulnerability Index - Service Prioritization Decision Assistance Tool (VISPDAT) assessment to place individuals who are homeless, or at-risk of being homeless, on the prioritization list.  
    • Coordinates with case management for prioritization placement, so housing and counseling services can be offered to facilitate access to a safe, stable permanent home in a timely manner.
    • Ensures marketing and outreach activities are occurring within the Local Coordinated Entry System (LCES) as required. Encourages agencies to participate in the CE process.
    • Ensures a consistent and accurate flow of information between the Lead Agency Board of Directors, or other designated entity, and the LCES and local coalition.
    • Prepares and executes reports in the HMIS.
    • Ensures all participating agency staff within the LCES complete the required training.
    • Participates in all CE and CE Lead trainings.
    • Provides information on CE system updates, changes, etc. to the local coalition. 
    • Works collaboratively with the Non-HMIS List Holder (if done by a different person in the LCES).
    • Maintains copies of all Agency Agreements and Staff Agreements for the LCES.
    • Updates the Lead Agency training spreadsheet for participating agencies in the LCES.
    • Complies with, and ensures participating staff and agencies are complying with, the CE Policies and Procedures manual and required appendices. 
    • Ensures the Lead Agency has established an after-hour plan for accessing emergency services, and that all relevant stakeholders are aware of the plan.



     The requirements listed below are representative of the minimal education, experience, skills, and/or abilities required for this position. 


    Education: Associate’s Degree in Human Services required; Bachelor’s degree preferred.


    Experience:  3 year’s experience in a related role.

    - OR -

    • Any equivalent combination of training and experience that provides the required knowledge, skills, and abilities.


    Certifications:  Valid driver’s license with clearance to drive from TSA insurance.




    • Good interpersonal skills with the ability to establish and maintain effective working relationships with those contacted in the course of work
    • Ability to follow established procedural guidelines and make decisions with minimal supervision
    • Excellent organizational and communication skills, verbal and written
    • Proficient in Microsoft Word, Excel (creating spreadsheets and tracking data), email, and the internet (skilled in internet researching)
    • Maintain current knowledge and training in the HMIS system and Service Point
    • Knowledge of Federal regulations and state laws applicable to the programs
    • Professional boundaries and ethics for social work
    • Good assessment skills.
    • Knowledge of public and private social services providers within the community, and community resources and programs available to clients
    • Knowledge of record keeping principles and practices
    • Able to prepare clear and concise reports, correspondence and other written materials


    Supervisory Responsibility: None.


    Physical Requirements:

    The physical requirements described here are representative of those that must be met by an employee to successfully perform the duties of this job. Reasonable accommodation may be made to enable individuals to perform the essential functions of this job. 

    While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.


    Travel: Must be willing to travel for training and appropriate meetings including local and state Continuum of Care meetings.        


    Working Conditions:  Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


    Much of this job is performed indoors in normal room temperature conditions.  The noise level in the work environment is usually low to moderate. may require some weekend and evening work.

    At times the duties may involve working with individuals having infectious and/or communicable diseases.


    All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.




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