The Salvation Army - Central Territory

  • Administrative/Data Support Specialist

    Job Locations US-IL-Hoffman Estates
    Job ID
    # of Openings
    Social Services
    Regular Full-Time
  • Overview

    Looking for a place where “Doing the Most Good” is a mission! The Salvation Army has a Territorial Headquarters Administrative/Data Support Specialist position available for the ideal candidate.

    We offer a competitive employee benefit program which includes a comprehensive medical, dental, vision and prescription drug plan, disability benefits, voluntary life insurance, 13 paid holidays, 2 floating holidays, 12 sick days and paid vacation. We also offer a hot lunch program two days a week, an on-site fitness center along with a summer flex schedule.

    This position is located at our easily accessible Central United States Headquarters in the northwest suburb of Hoffman Estates, Illinois near the Sears Centre.


    In compliance with the ADA Amendments Act if you have a disability and would like to request an accommodation in order to apply for this position, please call 847-294-2166.


    The Salvation Army is an Equal Opportunity Employer Minority/Female/Veterans/Disabled.


    The Administrative/Data Support Specialist will provide basic SIMS (Salvation Army Information Management System) technical support for the licensed users and complete basic system administrator duties to support the SIMS database. This position will also provide administrative assistance to Social Service Department, Pathway of Hope, professional staff, general assistance in department assignments/projects, and maintain and update Social Service databases and technologies:


    • Maintains and assists with data entry, setup and revisions for department databases including SIMS and Pathway of Hope website.
    • Processes technical support requests to the appropriate professional staff and assists the Pathway of Hope team in responding to complex requests.
    • Coordinates the development of trainings databases, conference/seminar databases, including registration processing.
    • Manages the Pathway of Hope cluster documents, SIMS licenses, training tracking system and processes invoices and documentation and departmental budget for program evaluation.
    • Assists with updates and redesign of training manuals and supplementary educational materials, development and maintenance of SIMS and Pathway of Hope resources including the Pathway of Hope website.



    Program Support and Project Development

    • Assist in preparation for workshops and training sessions including coordination of copy work and production, assembly and shipping of materials, travel plans and meeting coordination.
    • Assist in development/completion of special projects, compiling/processing reports and projects including Pathway of Hope statistics, evaluation, grant and consultation reports.
    • Complete minutes for Pathway of Hope meetings including conference calls.



    Department and Event Support


    • Responsible for all aspects of department trainings/conferences/seminars (database management; meeting coordinating; correspondence; on-site registration; on-site training support).
    • Assist in special projects/events as requested to support Pathway of Hope and the Social Service Department as requested, e.g. Chapel, THQ (Territorial Headquarters) lunches.



    Administrative Support


    • Processes reimbursements/travel expenditures, check requests, billing, payment of invoices and manage record system for these.
    • Order office supplies and maintain organized inventory.





    Bachelor’s degree in Business, Business Administration, Computer Science, Social Work or a related social services field.




    • 2 years’ experience in any of the following: data management, data analysis, business administrative support or social work.
    • Statistical software and the writing of analytic statistical reports a plus.


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