The Salvation Army - Central Territory

  • Case Worker - Kearney

    Job Locations US-NE-Kearney
    Job ID
    # of Openings
    Social Services
    Regular Part-Time
  • Overview

    The Salvation Army Mission:  The Salvation Army, an international movement, is an evangelical part of the universal Christian church.  Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.


    Summary/Primary Purpose:  To provide Emergency Social Services casework in a professional manner to clients.  Conduct Pathway of Hope recruitment and case management. To provide general oversight of the food pantry program.


    Schedule: Part-time, 25 Hours/Week; Tuesday 8:30 AM - 5:30 PM, Wedensday & Friday 8:30 AM - 1:30 PM, and Thursday 12:30 PM - 5:30 PM. There will be times, based on seasonal needs, when additional work time may be expected and/or work schedule adjusted accordingly.


    Essential Duties and Responsibilities:

    1. Maintain positive work atmosphere by behaving and communicating in a manner that fosters and maintains positive relationships with co-workers and supervisors. This would include but not be limited to such actions: resolution of conflicts in a positive manner; courteous treatment of staff, clients and visitors; respect of others’ property and person, professional and appropriate communication to and about co-workers, supervisors and subordinates.  Support the Mission of The Salvation Army by treating every donor, contact and colleague with respect and dignity, and without discrimination of any kind.
    2. Adhere to the guiding principles of The Salvation Army's social services ministries as outlined in Faith in Action with an emphasis on intentional outreach in the area of pastoral care to those we serve.
    3. Provide for intake and subsequent client interviews to determine and evaluate needs and recommend action toward a resolution of the problem. Assist client with development of resolution plan.
    4. Assist clients in keeping with the guidelines established by the Salvation Army and within the limits of available resources.
    5. Maintain accurate client files, notes of phone calls and interviews, etc., client lists, daily statistical records and case records. 
    6. Assist in maintaining, processing, and presenting proper reports and documentation for United Way, and reviews as required by supervisor.
    7. Assist with volunteer management and record keeping for the food shelf.
    8. Maintain required monthly statistical reports for transmittal to divisional headquarters as required by schedule. Prepare any other reports, which may be necessary either regularly or occasionally as directed.
    9. Supervise food pantry.  Work with Officers regarding ordering, donations, stocking, and bagging, cleaning.
    10. Develop and maintain a positive working relationship with other community agencies, especially the human service network. Maintain an updated file of social services resources in the community and work cooperatively with other agencies within the limitations of client confidentiality.
    11. Distribute Corps Intake Policy to agencies, churches, and others, interpreting policies and services as needed.
    12. Maintain a caseload of Pathway of Hope families as required by divisional headquarters.
    13. Assist in developing various programs to meet the needs of clients or others in the community with whom we may come in contact.  Be constantly aware of areas of service in which the Salvation Army may be able to address through direct services or new programs.  
    14. Assist in the organization, coordination, and implementation of activities for special community events. Represent the Salvation Army at meetings as directed.
    15. Perform special seasonal functions as may be required for Back-to-School, winter coat drive, Thanksgiving, Christmas programs or any special project within the Salvation Army. Recommend new services and programs to meet seasonal needs.
    16. Maintain a working relationship with the Emergency Disaster Services. Provide follow up to clients assisted by EDS.
    17. Attend staff meetings and Pathway of Hope Cluster call-in meetings.
    18. Attend educational opportunities as appropriate.
    19. Driving is an essential role of this position.
    20. All other duties as assigned.


    Supervisory Responsibilities: Supervision of volunteers


    Education and/or Experience: High School diploma or equivalent, with a minimum of two years’ prior case work or related experience. College coursework in human services preferred.


    Qualifications:  The requirements listed below are representative of the minimal knowledge, skill, and/or ability required for this position.


    1. Have excellent communication and problem solving skills.
    2. Be organized, able to work independently and in a team environment.
    3. Understand the delivery of social services and eligible benefits.
    4. Ability to work well with clients of diverse cultural and socioeconomic groups; respects confidentiality; able to work within ethical and legal parameters of social services.
    5. Willing to support the philosophy, goal, mission and objectives of The Salvation Army.
    6. Complete licensing for Service Point and Pathway of Hope.
    7. Administrative skills to include utilization of standard office equipment, data entry, 10-key, attention to detail and filing.
    8. Intermediate skills in Microsoft software to include Word, Excel, PowerPoint and Access.  As well as the ability to access payroll, timekeeping and personal data via a web-based system.


    Other Qualifications: Must pass all applicable background checks. Must possess a valid driver's license from the state in which you reside, auto insurance, and meet the MVR driver’s qualifications. Must be approved through The Salvation Army Fleet Safety Program to drive either a Salvation Army or personal vehicle on Salvation Army business. Must successfully complete Safe from Harm training within 90 days of hire, as established by The Salvation Army.


    Certificates, Licenses, Registrations:  N/A


    Physical Requirements:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Physical requirements include: good speaking, hearing and vision ability and excellent manual dexterity. Ability to stand, bend and reach for extended periods of time, dexterity of hands and fingers to operate office equipment.  May need to climb, balance. Kneel, crouch or crawl.  This position will required the ability to lift and/or move more than 50 pounds occasionally.


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