The Salvation Army - Central Territory

  • Pantry Coordinator (Part-Time)

    Job Locations US-NE-Omaha
    Job ID
    # of Openings
    Social Services
    Regular Part-Time
  • Overview


    The Salvation Army, an international movement, is an evangelical part of the universal Christian church.  Its message is based on the Bible.  Its ministry is motivated by the love of God.  Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.



    Serves as pantry coordinator and assists with coordinating daily tasks for pantry volunteers. Insure that food and non-food donations are received and stored in a safe and orderly manner. Interview and assess clients’ request needs and administer service.  Willing to utilize trauma informed practices.



    ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other similar and related duties may be assigned. Regular attendance at work is an essential function of the position. Will continue to utilize and refine trauma informed skills through training and practice.  Driving is an essential function of this position.


    Food Pantry Coordinator:

    1. Assist with coordinating donation pick up and deliveries.
    2. Drive van(s) and/or truck(s) for donation pick up.
    3. Operate a forklift and pallet jack to load and unload vehicles, store food and rotate stock.
    4. Participate in loading, unloading, sorting, and stocking donated supplies for the food pantry and other seasonal services.
    5. Oversee ordering of pantry supplies.
    6. Oversee and assist with stocking and filling food pantry daily and foodbank order weekly.
    7. Oversee monthly billing statement from Food Bank.
    8. Attend citywide Food Pantry meetings to represent The Salvation Army.
    9. Prepare quarterly Pantry reports and annual site visits.
    10. Oversee pantry volunteers.


    Direct Services:

    1. Complete interview for clients requesting services (i.e. food pantry, clothing, and disaster assistance).
    2. Determine client needs and provide emergency material assistance and/or referral, if applicable.
    3. Screen applicant, book appointment and complete interview for client requesting assistance with Black Hills Energy, Omaha Public Power District and Metropolitan Utilities District.
    4. Complete case files and paperwork within 24 hours.
    5. Assess and refer eligible clients with children to the Pathway of Hope program.
    6. Learn and practice trauma informed care and co-occurring.
    7. Present a pleasant warm appearance and approachable attitude to consumers and co-workers.
    8. Assist with keeping the pantry and hallway areas neat and clean.


    Statistical Recording:

    1. Complete daily statistics for each client receiving services.
    2. Compile and record accurate monthly reports and submit to program coordinator for


    1. Enter accurate data regarding clients receiving assistance into Service Point within a timely


    1. Compile and record daily phone statistics regarding services requested.


    Seasonal Services:

    Seasonal services require a team effort for specific periods of time.  This work is done in addition to the routine services provided throughout the year.

    1. Assist with preparation and application process for Christmas Bureau including applications, data entry, or special services.
    2. Assist with preparation, application process, distribution and completion of the back to school program.
    3. Network with other community organizations to build relationships and make referrals.
    4. Participate in goal planning and program development.
    5. Attend all mandatory yearly trainings and additional in-service trainings as applicable.
    6. Participate in staff meetings and Performance Quality Improvement (PQI).
    7. Participate in community events that benefit the MASS program, i.e. Post Office food drive, Girl Scouts food drive, etc.


    MARGINAL DUTIES include those functions that must be done but could be assigned to another staff member without significantly changing either employee's job.


    Participate in performance and Quality Improvement Program.



    This job has no supervisory responsibilities.



    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 



    1. Two-year Associates degree in Human Services or related field preferred; Six months to one year

           related work experience required.

    1. Strong knowledge of community resources.
    2. Strong understanding of multicultural issues and ability to work effectively with disadvantaged


    1. Strong organizational, time management and interpersonal skills.
    2. Ability to work well in stressful situations with people of diverse backgrounds.
    3. Must be able to function as a team member to enhance program services.
    4. Must handle confidential information and data in a discreet manner.
    5. Good written and oral communication skills.
    6. Ability to work independently.
    7. Ability to problem solve.
    8. Attention to detail and follow-through.



    English proficiency sufficient for communication with supervisors, co-workers, clients and customers.

    Ability to read and comprehend simple instructions, short correspondence, and memos.  Ability to write simple correspondence.  Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.



    Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent.



    Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.



    To perform this job successfully, an individual should have knowledge of Microsoft Word and Excel plus Lotus Notes or similar software.



    Must pass all applicable background checks. 


    Must possess a valid driver's license from the state in which you reside. Must be approved through The Salvation Army Fleet Safety Program to drive a Salvation Army vehicle on Salvation Army business.



    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


    While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear.  The employee frequently is required to walk and sit.  The employee is frequently required to stand; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.  The employee must regularly lift and /or move up to 30 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 75 pounds.



    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


    While performing the duties of this job, the employee is occasionally exposed to outside weather conditions.  The noise level in the work environment is usually moderate.




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