The Salvation Army - Central Territory

  • Job Developer/Case Manager//Harbor Light/Chicago

    Job Locations US-IL-Chicago
    Job ID
    # of Openings
    Social Services
    Regular Full-Time
  • Overview



    Do you want to use your skills and talents to make a lasting difference in the world?  The Salvation Army is the fourth largest charity in the United States and is an international organization based on Biblical principles created to help people in need.  We are mission-driven, diverse, collaborative, and focused on positive results for people. Join us in making a difference.


    POSITION TITLE:                     Job Developer/Case Manager


    LOCATION/DEPT:                     Workforce Development Department


    REPORTS TO:                          Director of Community Support Services



    The Transitional Jobs Program combines hands-on, skill development and supportive services to transition participants successfully into advanced training in the building trades.  The essential underpinning of the program is that every participant can be successful in the workplace.



    The backgrounds of the clients served by The Harbor Light Program will manifest a variety of inappropriate behaviors.  When this occurs, employees are to respond within the context of the treatment environment of the site.  Employee conduct (actions, dress, etc) and interactions (conversations, written communications, etc.) with clients must also be within the treatment environment of the facility.    



    Application and assessment, orientation to the program, transitional job placement, job skills training (hard skills), job readiness training (soft skills), supportive services, permanent placement services, retention services, employment incentives, and program review is provided to clients in the Transitional Jobs Program.



    1. Develops and maintains relationships with employers to provide employment opportunities for clients.
    2. Provides assessment of potential clients for the program and determines eligibility and placement.
    3. Provides orientation of clients to the program.
    4. Ensures that clients are fully participating in their program with weekly evaluation reviews.
    5. Ensures all forms are completed and files are maintained accurately.
    6. Provides training to the program participants on employment readiness topics.
    7. Coordinates with trainers, counselors and supervisors to assure quality programming.
    8. Provides follow-up for clients.
    9. Troubleshoots problems with clients and employers to maintain employment.
    10.  Ensures compliance with all funding guidelines and Salvation Army policies.
    11. Represent The Salvation Army at a variety of conference and meetings as assigned.
    12. All other duties as assigned.



    • A Bachelor’s degree in a human service field, 4 or more years of experience will be considered.


    • One year of experience in employment counseling and training and or resource development.
    • Knowledge of and experience with grant funded employment and training programs.


    • Excellent written and verbal communication skills.
    • Excellent interpersonal skills, including the ability to use diplomacy and good judgment.
    • Demonstrated ability to use initiative.
    • Strong organizational skills.
    • Able to work cooperatively with others and as a team member.
    • Have an understanding of addiction issues and principals.
    • A “hands-on” knowledge of how to effectively work with diversity in the workplace.
    • A willingness to uphold and promote the mission of The Salvation Army.




    In order to successfully perform the essential functions of this position, the employee is regularly required to use office equipment and a PC.


    Must be able to lift up to 25lbs. 


    The work environment for this position includes an office environment with a low noise level. 


    This position must work with clients that have poor social skills, mental illness and substance abuse problem. 




    Non-Exempt / Regular Full-Time


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