MISSION STATEMENT: The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
SUMMARY: Provide Case Management services to program participants of the Salvation Army’s permanent supportive housing program.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other similar and related duties may be assigned.
This job has no supervisory responsibilities.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE:
Bachelor’s degree in social work, psychology or related field preferred. Two years paid full-time experience in providing services to program participant/program participants in a social service setting.
Excellent verbal and written skills to facilitate communication and produce high quality documentation that enables the program participants to receive the best care possible. Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customer or employees of organization.
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common factions and decimals. Ability to compute rate, ratio and percent and to draw and interpret bar graphs.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exits. Ability to interpret a variety of instructions furnished in written, oral diagram or schedule form. Competency to utilize a high degree of independent judgment while working with the program participant and their support system.
To perform this job successfully, an individual should have knowledge of Microsoft Word and Excel plus Lotus Notes or similar software. General computer knowledge is required to access payroll, timekeeping and personal data via a web-based system.
CERTIFICATES, LICENSES, REGISTRATIONS: None required.
OTHER QUALIFICATIONS: Must pass all applicable background checks. English proficiency sufficient for communication with supervisors, co-workers, program participants and customers. Must possess a valid driver's license from the state in which you reside. Must be approved through The Salvation Army Fleet Safety Program to drive either a Salvation Army or personal vehicle on Salvation Army business.
Above average interpersonal skills to competently relate to the program participant, their families, and agencies involved. Ability to work under medium stress with multiple priorities and to respond to the program participant and their support systems in a healthy and professional manner. Ability to be self-directed to managing and coordinating a case load; providing for the needs of each program participant. Ability to formulate interventions with internal and external programs that impact the program participant and his/her ability to maintain in the community, being sensitive to the consumer’s cultural, educational and religious needs.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to walk, sit and talk or hear. The employee is occasionally required to stand; use hands to finger, handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 25 pounds.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
NOTICE: AS THE SALVATION ARMY IS CONSIDERED A RELIGIOUS ORGANIZATION IT IS EXEMPT FROM UNEMPLOYMENT INSURANCE & COBRA