The Salvation Army - Central Territory

  • Administrative Coordinator/Evangeline Booth Lodge/Chicago

    Job Locations US-IL-Chicago
    Job ID
    # of Openings
    Regular Full-Time
  • Overview



    Do you want to use your skills and talents to make a lasting difference in the world?  The Salvation Army is the fourth largest charity in the United States and is an international organization based on Biblical principles created to help people in need.  We are mission-driven, diverse, collaborative, and focused on positive results for people. Join us in making a difference.


    POSITION TITLE:                Administrative Coordinator    


    LOCATION/DEPT:               Evangeline Booth Lodge


    REPORTS TO (TITLE):        Director


    FLSA CATEGORY:                Non-Exempt


    STATUS TYPE:                     Regular Full-Time



    Effective and current policies, procedures and systems are in place in order to support staff/program in meeting the needs of homeless families within the context of the mission of The Salvation Army.



    Administrative support will be provided for the Program in order to ensure that the functions of the program and position are effectively achieved. This includes assistance with written and oral communications, with planning and implementing procedures and policies as well as maintaining a data management system (paper files an electronic data files).  Facilitating volunteers, maintaining staff training and Human Resources responsibilities.



    1. Human Resources: Oversee the HR function which includes:
      1. Maintaining employee confidential files,
      2. Manage and maintain all related paperwork including new hires, terminations, change of status, etc. Coordinate the processing of paperwork with Divisional Headquarters.
      3. Process all benefit related documents including health insurance, pension etc.
      4. Serve as communication anchor for the HR Department, forwarding information on issues, problems and concerns to the Director as appropriate.
      5. Coordinate recruitment activities.
      6. Communicate staff information to other HR staff, payroll, Division staff and THQ as appropriate (DFB-related, new hires, staff changes, terminations, background checks, insurance, etc.) upon receipt.
      7. Coordinate requests for employee information (garnishments, verifications of employment, etc).
      8. Process payroll and maintain all related documentation.
      9. Process and maintain all billing and related documentation.
    1. Volunteers
      1. Coordinate Volunteers who provide free service to the program. Interview, assess for appropriateness, maintain paperwork, and train volunteers.  Organize annual volunteer “thank you” dinner.  Develop and maintain a volunteer schedule for internal use.
    1. Statistics
      1. Maintain program statistics. Provide some quality assurance assistance by collecting and maintaining statistics that are used for Salvation Army purposes.
    1. Policy and Procedures
      1. Assist with the development and writing of policy and procedures for the program.
    1. Other Duties
      1. Provide assistance in ensuring coordinated efforts with other Division areas, as assigned.
      2. Institute and facilitate employee social committee, which provides staff Christmas party, Staff Appreciation Day, Going Away parties and acknowledgment of staff birthdays.
      3. All other duties as assigned.



    This position reports to the Director.                         


    This individual relates to and interacts with a wide range of contacts both within and outside the Salvation Army.  In these contacts they act as a representative of the Army and its mission.



    This individual will be evaluated on how effectively the outcomes of this position are achieved, as well as the timeliness, accuracy and completeness of accomplishing assigned goals.



    • Minimum two years of college education or its equivalent, a BA or BS is preferred.
    • 2 to 5 years of experience in an administrative capacity, preferably in a social service, training or HR capacity. 
    • Experience with a computer based work environment and an excellent working knowledge of Word.


    • Strong administrative and organizational skills with the ability to work with confidential material.
    • Good communication and interpersonal skills.
    • Knowledge of or a willingness/aptitude to learn the concepts Human Resources and the delivery of social services.
    • Demonstrated ability to use initiative and be a self starter.
    • Analytical abilities with a strong attention to detail.
    • A positive attitude and the ability to be flexible in light of changing job situations/priorities.
    • A willingness to support the mission of The Salvation Army and an appreciation of faith-based service organizations.


    • This position is required to do light physical work.
    • In order to successfully perform the essential functions of this position, the employee is regularly required to use standard office equipment and PC. 
    • The work environment for this position is a residential environment with a low to moderate noise level.
    • Must be able to work with clients that have poor social skills, suffer from mental illness, and have substance abuse problems.


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