The Salvation Army - Central Territory

  • Support Staff (Part-Time)

    Job Locations US-MN-Mankato
    Job ID
    # of Openings
    Social Services
    Regular Part-Time
  • Overview

    This is an after hours support position to the Case Manager and Program Manager by providing professional support at the desk, over the phone, and in person to all residents of the Supportive Housing Facility. This is a part-time position.


    Support Staff will:
    • Demonstrate responsibility for the safety of the residents and maintain a secure environment.
    • Know the issues of, and how to work with, persons with disabilities such as Mental Illness and Chemical Dependency, Developmental Disability, etc.
    • Practice safe methods to diffuse a potential crisis.
    • Be accessible to and regularly interact with residents, note in log and report any concern to the Case Manager.
    • Have access to printed community resources to hand out, if needed.
    • Assist residents to place long distance phone calls if they have no phone.
    • Assist residents and Case Manager with move in and move out procedures.
    • Complete Safe From Harm classes, be First Aid and CPR certified by the American Red Cross within 90 days of hire.
    • Gain understanding and practice safety protocol regarding Blood borne Pathogens
    • Know when to call 911
    • Maintain an overnight incident log for review and appropriate action by the Case Manager or Program Director.
    • Enforce residential policies and procedures consistently and fairly to all residents.
    • Keep informed on activities available and communicate those to residents.
    • Display a professional and courteous attitude, wear appropriate attire.
    • Support other staff as needed to accomplish overall operations of the facility.
    • Be willing to go to training to enhance the ability to perform this job.


    • Experience in working with homeless low income persons with disabilities.
    • Understanding of the delivery of Social Services and eligible benefits
    • Ability to work well with clients of diverse cultural and socioeconomic groups; respects confidentiality; able to work within ethical and legal parameters of social services.
    • Willingness to work in an environment with a flexible work schedule and in a team environment
    • Willingness to support the philosophy, goal, and objectives of The Salvation Army
    • Must pass a background check.
    • It must be understood by the incumbent that the provisions of Safe From Harm will apply upon commencement of employment and also understood that the required Safe From Harm training be satisfactorily completed within the first ninety (90) days of employment.


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