The Salvation Army - Central Territory

  • Case Manager - MHR - Mental Health Respite

    Job Locations US-NE-Omaha
    Job ID
    # of Openings
    Social Services
    Regular Full-Time
  • Overview

    Hours:  Sunday - Thursday 11:00am-6:00pm


    MISSION STATEMENT:  The Salvation Army, an international movement, is an evangelical part of the universal Christian church.  Its message is based on the Bible.  Its ministry is motivated by the love of God.  Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.


    MENTAL HEALTH RESPITE MISSION STATEMENT: Through professionalism, nurturance, and empowerment MHR will provide supportive services with the purpose of leading participants in personal growth and improving life skills for transitioning to the least restrictive level of care within the community environment.


    SUMMARY:  Provide intensive case management utilizing a strength-based, person-centered approach designed to promote recovery, promote meaningful participation in the community of choice, resolve crisis and promote stabilization within the community, and prevent need for Emergency Protective Custody, Mental Health Board Commitments, and other utilization of higher levels of care.  Promote successful transition into the community.  Willing to utilize trauma informed practices and have a philosophy that is client centered and recovery orientated.


    ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.  Other similar and related duties may be assigned.

    Participant Services

    1. Respond rapidly to crisis situations including a thorough comprehensive risk assessment and safety contracts.
    2. Complete comprehensive screenings such as Global Appraisal of Individual Needs (GAIN) screenings and Mental Illness and other assessments and interventions while in the community.
    3. Develop ISP within 3 days of admission in partnership with the consumer and support system that includes a crisis relapse/prevention plan and immediate supports and referrals.
    4. Meet weekly with program participant to monitor progress and barriers with ISP completion and discharge process and complete the following for participants as needed: provide program participant advocacy as needed; assist in obtaining benefits such as Social Security Insurance (SSI), housing vouchers, food stamps, Medicaid, etc; provide referrals to appropriate community-based behavioral health services; develop, activate and/or maintain formal and informal support systems; assist program participant in applying for appropriate financial, residential, mental health, and support resources in the community.
    5. Provide education groups to program participants and family or significant others as needed.
    6. Assist program participant on following their Wellness Recovery Action Plan (WRAP).
    7. Communicate with Clinical Reform Team (CRT) on referral and participation of CRT program participants.
    8. Monitor program participants’ participation in all aspects of the program.
    9. Communicate pertinent information to therapists, psychiatrists, emergency contacts and team members at MHR.

    9.   Will continue to utilize and refine trauma informed skills through training and practice.


    1. Complete participant's Self Responsibility plan within 3 days of initial contact.
    2. Review participants’ file and assessments to complete Assessment Summary form which will provide direction on services needed for participant to successfully transfer out of services to least restrictive level of care.
    3. Collaborate closely with participant, family or significant other as determined by consumer, treatment providers, peer support, law enforcement and local emergency services.
    4. Review program issues and participants’ progress, barriers and treatment recommendations weekly and as needed.
    5. Present program participants within two weeks of intake, at time of extension, and as need to Multi-Disciplinary Team to obtain feedback to address any barriers or clinical issues.
    6. Participate in on-call rotation providing guidance on staff and participant related issues in crisis, this may include covering shifts when there is lack of coverage.
    7. Assist in maintaining case records, compiling statistics and writing participant reports as requested by the Mental Health Respite Coordinator.
    8. Provide documentation through contact notes, incident reports, and notes to staff in the Read and Initial about program participant and unit issues.

    Training and Staff Meetings

    1. Complete Crisis Prevention Intervention (CPI) initial training within six months and refresher course annually.
    2. Complete 12 hours of intensive on-going training per year based on program/participant population need such as Emergency Protective Custody training (EPC), Board of Mental Health (BOMH), Behavioral Health Diagnosis, symptomology and interventions annually.
    3. Attend and participate in staff meetings.

    Additional Requirements:  Driving is an essential function of the position.

    MARGINAL DUTIES include those functions that must be done but could be assigned to another staff member without significantly changing either employee's job.

    1. Participate in performance and quality improvement program
    2. Perform medication observation and documentation duties.
    3. Complete intakes with participants and update assessments as needed.

    SUPERVISORY RESPONSIBILITIES:  This job has no supervisory responsibilities. 


    QUALIFICATIONS:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Consistently apply program rules and regulations.  Follow program policies and procedures as well as emergency procedures.  Comply with ethics and professional boundaries.


    EDUCATION and/or EXPEREINCE:  Bachelor’s degree (B.A./B.S.) from a four-year college or university in social work, human services, psychology or related field and at least two years related experience.


    COMPUTER SKILLS:  To perform this job successfully, an individual should have knowledge of Microsoft Word and Excel, internet, and Lotus Notes or similar software.  Basic typing skills required. General computer knowledge required to access payroll, timekeeping and personal data via a web-based system.


    CERTIFICATES, LICENSES, REGISTRATIONS:  Attain Medication Aide Certification within 90 days of employment.  Attain CPR/First Aid Certification within 6 months of employment.  Keep certification and update when required.


    OTHER QUALIFICATIONS: Must pass all applicable background checks.  Must possess a valid driver’s license from the state in which you reside.  Must be approved through The Salvation Army Fleet Safety Program to drive either a Salvation Army or personal vehicle on Salvation Army business.  Ability to work a flexible schedule which may include evenings and weekends, overnights and holidays.  Must consistently apply program rules and regulations and follow program policies and procedures as well as emergency procedures.  Must comply with ethics and professional boundaries.


    PHYSICAL REQUIREMENTS:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is frequently required to sit, stand, and walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.  The employee is occasionally required to stoop, kneel, crouch, or crawl.  The employee must occasionally lift and/or move up to 25 pounds. 


    WORKING CONDITIONS:  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The noise level in the work environment is usually moderate but will vary from quiet to loud.


    NOTICE:  As The Salvation Army is considered a religious organization it is exempt from Unemployment Insurance and Cobra.


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