The Salvation Army - Central Territory

Support Specialist

Job Locations US-MI-Clinton Township
Job ID
# of Openings
Harbor Light
Regular Full-Time


Maintain a safe and orderly recovery environment for clients, staff, visitors, and guests through observing people, places, events, and reporting or correcting situations detrimental to the status quo.  


  • Present a positive, courteous, professional role model at all times
  • Provide for the safety, comfort and security of clients
  • Oversee clients during meal times in the dining room
  • Investigate all serious occurrences/issues that take place during the shift
  • Communicate verbally and in writing, to the Shelter Supervisor and/or the Building Supervisor, all serious occurrences/issues that take place during shift immediately
  • Report any unusual behaviors displayed by clients to the appropriate counselors
  • Supervise and direct clients during fire, bomb threats and tornado drills and events
  • Accompany clients to outside activities and specified inside activities
  • Assist in client room checks and searches in accordance with the Harbor Light policy and procedures
  • Maintain client sign out sheet ensuring that individuals are signing on and off   the property
  • Give oversight to clients in regards to their assigned duties which keep all rooms and hallways clean
  • Report in writing on Maintenance Work Order Sheets, all things requiring repair, to the maintenance Department
  • Offer positive support to clients who may be experiencing difficulties. All such occurrences must be written up and given to the counselor for filing in client file
  • Provide orientation for new clients in regards to program rules as well as policies and procedures
  • Clean, disinfect and make beds of clients after discharge
  • Participate in staff development sessions as required
  • Supervise clients during in house activities not conducted by clinical staff
  • Understand and work within The Salvation Army and Harbor Light Mission Statements
  • Possess an excellent working knowledge of The Harbor Light Policies and Procedures
  • Additional duties and responsibilities as assigned
  • HIPAA - Level 2 access to Clinical Records


  • Must possess a High School Diploma or equivalent
  • Ability to assess, defuse and bring to resolution abnormal situations
  • Possess a working knowledge of addiction recovery
  • Possess good communication skills
  • T. B. Test and police clearance required.


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