The Salvation Army - Central Territory

  • Support Specialist

    Job Locations US-MI-Clinton Township
    Job ID
    2018-5110
    # of Openings
    1
    Category
    Harbor Light
    Type
    Regular Full-Time
  • Overview

    Maintain a safe and orderly recovery environment for clients, staff, visitors, and guests through observing people, places, events, and reporting or correcting situations detrimental to the status quo.  

    Responsibilities

    • Present a positive, courteous, professional role model at all times
    • Provide for the safety, comfort and security of clients
    • Oversee clients during meal times in the dining room
    • Investigate all serious occurrences/issues that take place during the shift
    • Communicate verbally and in writing, to the Shelter Supervisor and/or the Building Supervisor, all serious occurrences/issues that take place during shift immediately
    • Report any unusual behaviors displayed by clients to the appropriate counselors
    • Supervise and direct clients during fire, bomb threats and tornado drills and events
    • Accompany clients to outside activities and specified inside activities
    • Assist in client room checks and searches in accordance with the Harbor Light policy and procedures
    • Maintain client sign out sheet ensuring that individuals are signing on and off   the property
    • Give oversight to clients in regards to their assigned duties which keep all rooms and hallways clean
    • Report in writing on Maintenance Work Order Sheets, all things requiring repair, to the maintenance Department
    • Offer positive support to clients who may be experiencing difficulties. All such occurrences must be written up and given to the counselor for filing in client file
    • Provide orientation for new clients in regards to program rules as well as policies and procedures
    • Clean, disinfect and make beds of clients after discharge
    • Participate in staff development sessions as required
    • Supervise clients during in house activities not conducted by clinical staff
    • Understand and work within The Salvation Army and Harbor Light Mission Statements
    • Possess an excellent working knowledge of The Harbor Light Policies and Procedures
    • Additional duties and responsibilities as assigned
    • HIPAA - Level 2 access to Clinical Records

    Qualifications

    • Must possess a High School Diploma or equivalent
    • Ability to assess, defuse and bring to resolution abnormal situations
    • Possess a working knowledge of addiction recovery
    • Possess good communication skills
    • T. B. Test and police clearance required.

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