The Salvation Army - Central Territory

Program Systems Administrator

Job Locations US-IL-Hoffman Estates
Job ID
# of Openings
Regular Full-Time


The Adult Rehabilitation Centers Command has a newly created opportunity for a tech savvy and well organized individual to provide support and development to our Program Department through oversight of our Beneficiary Management Database (currently ServicePoint(TM)) and Statistical Database (FoxPro(TM)).  This position will provide technical support, maintenance, training, and continued development of the system to enhance data collection and reporting functions. 


The main responsibilities of this position will include:


  • Continue the development of the Beneficiary Management System training curriculum.  Provide training and end user support.
  • Participate on the team of System and Agency Administrators for the Central Territory.
  • Provide reports and develop report wiring using formulas.
  • Review and maintain the accuracy of data in the ServicePoint(tm) and FoxPro(TN) databases.
  • Liaise with IT functions regarding technology issues.  Assist with the recommendations for hardware, software, connectivity, and service contracts.
  • Coordinate with IT to provide support for special events as required.



The ideal candidate will possess a Baccalaureate Degree and a minimum of five years of experience in social work, human services, information services, or another business applicable area, or an equivalent combination of education and experience.


Minimum of two years experience in administrating ServicePoint(TM) or a comparable client managerment system.


Proficient in MicroSoft Office Suite.


Demonstrated ability to write formulas for report development in ART/Qlik, to build client tracking systems, and to analyze statistical systems and reports.


Ability to train adults in a group setting.  Excellent oral and written communication skills.


Some occasional travel within the Central Territory may be required.  Must possess valid drivers license and ability to rent and drive a rental vehicle.


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