The Salvation Army - Central Territory

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Case Manager Pathway of Hope

Case Manager Pathway of Hope

Job ID 
# of Openings 
Job Locations 
US-IL-Granite City
Social Services
Regular Part-Time

More information about this job


The Salvation Army corps located in Granite City, Illinois, is looking for a candidate with an outgoing personality and good communication skills to join their team as the new Pathway of Hope Case Manager.  This is a part-time position, 25 hours a week, that comes with benefits such as paid holidays, vacation time, sick time, and is eligible for participation in the company funded pension plan.  Starting pay is $12.00 an hour.  


1. Deliver the Pathway of Hope service consisting of the following functions with a limited number of participating clients:
    a. Conduct pre-screening and intake of clients using specified assessment tools;
    b. Conduct goal setting steps with clients formulating change-oriented action plan;
    c. Conduct follow-up case management meetings with clients;
    d. Monitor and track the changes goal attainment on the action plan.
    e. Provide on-site and occasional outreach assistance to clients seeking emergency assistance.
    f. Provide persons seeking assistance with intake and assessment activities to determine client eligibility and to match clients with resources.
2. Distribute food, vouchers, and/or checks as available to clients for purchases and payments and refer persons to other agencies if assistance is unavailable.
3. Identify resources available in service areas and maintain a current community resource guide to provide information and referral services and inform persons of the resources available to them.
4. Network with community agencies and organizations to maximize services to persons and occasionally liaison between clients, The Salvation Army and other agencies.
5. Record electronic and written client information in paper and computer records and maintain client confidentiality.
6. Record statistical data and provide statistical reports in a timely manner.


Full Job Description will be provided upon request and/or interview.


Bachelor’s degree in human services field with one (1) years related work experience. Must have an outgoing personality with good communication skills and an ability to work with diverse cultures. Strong leadership style and good organizational skills required. Commitment to carry out The Salvation Army’s mission is essential. Knowledge of The Salvation Army and Government, State and community resources is helpful. Must have working knowledge of computers. Must have reliable transportation, a valid Driver’s License and pass TSA MVR check. Good communication skills as well as the ability to work with diverse and challenging personalities are essential.


The Salvation Army Central Territory does not participate in unemployment compensation programs. The Salvation Army, as a church, is exempt from participation in federal and state unemployment insurance programs.