The Salvation Army - Central Territory

Program Evaluation Consultant/KROC/Chicago

Job Locations US-IL-Chicago
Job ID
# of Openings
Program Management
Temporary Part-Time


Position Title:            Program Evaluation Consultant


Location/Dept.:         Ray & Joan Kroc Corps Community Center


Reports to (Title):     Divisional Program Services Analyst



The Salvation Army Ray and Joan Kroc Corps Community Center of Chicago exists to express the mission and ministry of The Salvation Army through a safe, enriching and sacred environment where all individuals have access to opportunities to reach their physical, intellectual, social and spiritual potential.  The Vision of the Chicago Kroc Center is to impact individuals, families and seniors of the Southside while building community, promoting excellence, motivating wellness, teaching character, and encouraging faith.



This position will develop and implement a program evaluation plan and evaluation tools for our Late Nite Flight Basketball Program at the Kroc Center in West Pullman, on Chicago’s Far South Side. Over one year, this person would work in collaboration with our Divisional Program Services Analyst and Kroc Center program staff, basing this project in our existing Efforts to Outcomes or ETO® (Social Solutions) data platform, and continuously monitoring the program’s evaluation.




  • Develop an evaluation workgroup
  • Develop an evaluation plan
  • Review and revise program objectives
  • Develop evaluation questions
  • Develop indicators for the questions and develop a method for collecting the data
  • Build new forms/data collection tools for ETO data entry
  • Establish interagency agreements to access necessary evaluation data
  • Create a system to protect confidentiality
  • Ensure evaluation is culturally competent
  • Collect contact information and obtain informed consent from participants to allow for follow-up data collection
  • Identify and build a plan to address barriers to effective evaluation
  • Develop roles and responsibilities in the evaluation process among consultant, staff and stakeholders
  • Develop implementation plan and timetable that includes cleaning the data
  • Develop an internal and external strategic communication process to promote findings of evaluation
  • Develop audience-specific evaluation reports for key stakeholders, and for publication
  • Develop evaluation tools
  • Provide training in use of tools and methodology
  • Develop process for coordinating with Divisional Program Services Analyst for handoff
  • Implement system reporting requirements including data elements useful for the evaluation



  • Bachelor’s degree in Program Evaluation, Social Work, Sociology, Statistics or other related field is required. Master’s degree is preferred.
  • Familiarity with a computer based work environment.
  • Safe From Harm certification required within 30 days of hire.



  • Ability to identify and engage stakeholders
  • Ability to identify program elements to monitor
  • Ability to select the key evaluation questions
  • Ability to determine how the information will be gathered
  • Ability to develop a data analysis and reporting plan
  • Ability to ensure use and share lessons learned
  • A strong personal conviction for the mission of The Salvation Army.
  • An ability to work with confidential material.
  • Successfully complete Safe From Harm training as established by The Salvation Army.
  • A willingness to promote the mission of The Salvation Army.



This position is required to do extensive computer work which may involve sitting for extensive periods of time.



Business casual


Position Ranking:     Non Exempt


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