The Salvation Army - Central Territory

Returning Candidate?

EAS Case Specialist

EAS Case Specialist

Job ID 
# of Openings 
Job Locations 
US-MI-Grand Rapids
Social Services
Regular Full-Time

More information about this job


Mission Statement

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

WMNI Vision Statement

We envision an army, united in its dedication to boldly follow where God leads, maximizing every opportunity to reach out in love with the life changing of the Gospel of Jesus Christ.


The EAS Case Specialist is responsible for interviewing energy customers, assessing needs, and providing financial assistance for related needs to energy customers as appropriate and as funding allows.  Additionally, the EAS Case Specialist will provide case management interventions utilizing a proscribed format to guide applicants toward greater sufficiency including  education and financial literacy interventions.  The EAS Case Specialist will make referrals to other Salvation Army and/or community services as appropriate, documenting case records.  statistical and program reporting as well as monitoring of program funding are also responsibilities of the position.



Customer Engagement

Professional Ethics

Coordinating services to meet energy customer needs

Networking with other service providers

Recordkeeping and Reports


Education:        Baccalaureate degree required.  Degree in social work, sociology, psychology, or related field from an accredited college or university preferred.


Experience:       At least one year experience in social work or social service field, two or more years preferred.  Experience working with low-income populations preferred.       


Skills:  Skilled in interviewing applicants / customers and in assessing social service cases.  Ability to work both independently and as part of a team.  Effective oral and written communication skills.  Computer proficiency, especially with Microsoft Excel and Microsoft Word.


General Conditions: Compliance with criminal background investigation protocol.