The Salvation Army - Central Territory

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Welcome Desk Attendant

Welcome Desk Attendant

Job ID 
2017-4565
# of Openings 
5
Job Locations 
US-MI-Grand Rapids
Category 
Membership
Type 
Regular Part-Time

More information about this job

Overview

The Welcome Desk Attendant is responsible for creating exceptional customer service experiences. Primary responsibilities include selling and/or verifying memberships, program registrations, and café items through POS system as well as providing facility information, answering, and routing all incoming phone calls.

 

 

Responsibilities

Provide great customer service to our members and the community.

Perform Point of Sale (POS) transactions at the front desk.

Peform all cafe', membership, and front desk duties.

Answer and route incoming phone calls.

Provide facility information

Qualifications

High school diploma or GED. Minimum of 1-2 years experience in working in customer service industries.

Must have excellent computer skills; with working experience of Microsoft Office products. Computer database application experience helpful. Ability to use new software programs with basic training.

Be able to read, write and communicate in English with the ability to also communicate in Spanish is strongly preferred.

Be able to lift and carry 40 lbs.