The Salvation Army - Central Territory

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Transitional Housing Case Manager

Transitional Housing Case Manager

Job ID 
# of Openings 
Job Locations 
US-WI-Green Bay
Social Services
Regular Full-Time

More information about this job


JOB SUMMARY:  Provides case management to participants of the Housing Assistance Programs of The Salvation Army in Green Bay at our Union Court location.


ESSENTIAL FUNCTIONS:            This job description should not be interpreted as all inclusive.  It is intended to identify the essential functions and requirements of this position.  The incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this job description.

  • Develops and implements casework plans designed to help clients achieve the highest level of self-sufficiency as they move through the Continuum of Care.
  • Develops, plans and coordinates case management activities and workshops for clientele.
  • Meets regularly with supervisor to provide program updates.
  • Provides permanent housing assistance and placement services with program participants. Networks with permanent housing providers and facilitates placement in permanent housing for all participants prior to their graduation.  Provides follow-up case management services for a period of one year.
  • Prepares complete and accurate case notes; writes correspondence, reports and other written materials; may prepare statistical reports and summaries; inputs data into Service Point.
  • Identifies, develops and utilizes additional community resources which will help clients become independent and self-sufficient.
  • Assists in transporting clients and advocating for them with public and private agencies.
  • Develops strong networking relationships with staff from other local service providers to learn and share case management techniques as well as cross referrals and progression of clientele served.
  • Complies with TSA and Department policies and procedures. Provides support and encouragement to social service volunteers.
  • Participates in professional development opportunities related to position.



  • Attends community events and meetings as a representative of The Salvation Army and speaks on behalf of TSA at the request of the Director of Programs and/or the Corps Officer.
  • Develops and revises appropriate program forms as necessary.
  • Other duties as may be appropriate for this position.





  • Bachelor’s Degree in Social Work or related field
  • Two years case management experience

- OR -

  • Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.


 LICENSES AND CERTIFICATIONS: Valid Wisconsin Driver’s license with clearance to drive from The Salvation Army’s insurance carrier.