Direct all aspects of the Adult Rehabilitation Centers beneficiary management systems, on line classes, and other systems and programs overseen by the Program and Missions Integration Department, including administration and further development of existing programs as well as implementation of new programs. Provide guidance to Center staff for the resolution of inquiries and compliance with Salvation Army ARC Policies and Procedures.
Responsible for and serving as point person for all existing Beneficiary Management Systems, Databases, and processes used by the Program and Missions Integration Department.
Provide systematic oversight for ARC Program and Missions Integration Department Contracts Database.
Identify, review, present, and implement new programs, online training, or other management systems for Centers that will enhance the life and educational experiences of beneficiaries and Center staff.
Conduct audits and reviews of electronic Beneficiary files as a function of the Annual Center Review Process as well as ongoing intermittent reviews.
Create and Conduct Training/ Onboarding Processes for all systems relating to the Program and Mission Integration Department.
As Program Specialist - Responsible for disseminating knowledge and information regarding The Salvation Army and the Adult Rehabilitation Center program, policies, protocols and procedures to Administrators and Center staffs by:
Prepare and submit items to the Command Finance Board meetings on behalf of the Program and Missions Integration Department.
Support the mission of The Salvation Army by treating every client and colleagues with individual respect and dignity, and without discrimination of any kind.