The Salvation Army - Central Territory

Returning Candidate?

Twin Cities Development Director

Twin Cities Development Director

Job ID 
# of Openings 
Job Locations 
Regular Full-Time

More information about this job


The Twin Cities Development Director will serve as a key external representative to diverse partners, articulating The Salvation Army’s mission, vision, values, and objectives and building the brand and recognition of the organization among new audiences while stewarding existing relationships within the Twin Cities area.


The Twin Cities Director we are seeking will lead by example as a strong mentor, taking a solid team to the next level and will play an integral role in assisting leadership in developing and implementing a strategic development fund raising plan for the Twin Cities Area.

The Twin Cities Development Director is a dynamic and creative leader for our front-line, individual fundraising and resource development. This position is charged with building and nurturing a highly functional development program that encompasses our annual fund, major gifts, direct mail, annual fund and stakeholder development initiatives. This individual is responsible for building and maintaining a pipeline of prospects and donors by coordinating planning, activities and strategy between Twin Cities development programs in order to meet aggressive annual and long-term fundraising goals. Reporting to the Divisional Commander or his/her designate, the Twin Cities Development Director will work frequently with Salvation Army officers, department heads, advisory board/council Women’s Auxiliary and Echelon members.

The Twin Cities Development Director is responsible for assisting senior leadership in the design and implementation of strategic fundraising initiatives, securing millions of dollars annually from individuals through major gifts, direct mail, the annual Christmas campaign, and expansion of stakeholder involvement. S/he is responsible for managing a portfolio of high level (50k+) major gift donors and prospects.

The Twin Cities Development Director is charged with giving oversight to fundraising teams, and is responsible for developing strategies to enhance the ongoing stewardship as well as stakeholder engagement.

The Twin Cities Development Director is a member of the senior management team and works with the team leads to identify funding priorities as well as opportunities for organizational support, and engages the team in the execution of the comprehensive strategic fundraising plan. S/he works collaboratively with the senior management team on initiatives in support of each other's objectives including fund development, branding, target audience development, earned income generation, budget balancing, and donor experience.


Maintain positive work atmosphere by behaving and communicating in a manner that fosters and maintains positive relationships with co-workers and supervisors. This would include but not be limited to such actions: resolution of conflicts in a positive manner; courteous treatment of staff, clients and visitors; respect of others’ property and person, professional and appropriate communication to and about co-workers, supervisors and subordinates. Support the Mission of The Salvation Army by treating every donor, contact and colleague with respect and dignity, and without discrimination of any kind.

Work with the Divisional Commander to identify, leverage and cultivate community resources, influence and connections, i.e. professional sports teams, building communications and collaborations between The Salvation Army and governmental entities.

Expand the Twin Cities base of stakeholders, engaging relevant stakeholders to achieve accepted outcomes and provide mutually beneficial partnerships.

The director will work with Twin Cities corps community center administrators to establish advisory councils, assisting with the recruitment, training, meeting structure, purpose and project focus of council members.

Oversee two annual community civic events, the Christmas Campaign kickoff luncheon and annual luncheon/dinner.

Give oversight to Twin Cities Communications and Special Activities staff.

Give oversight to The Salvation Army’s Christmas campaign/annual giving program in the Twin Cities, and share best practices with Salvation Army operations throughout Minnesota & North Dakota.

Play a key role in assisting with the sustainability and expansion of the Twin Cities Christmas kettle campaign and annual fund. He or she will work closely with corps officers, development staff, advisory councils and volunteers to create integrated fundraising strategies. This includes the implementation and ongoing refinement of a comprehensive program for enriching and cultivating relationships with current and potential kettle campaign partners.

Create and present fundraising projections and annual budgets for The Salvation Army’s Twin Cities metropolitan
Area, including Special Appeals, Major Gifts, Public Relations, and Christmas.


Assess and revise as necessary boundaries for the more than 550+ Twin Cities kettle sites.


Continue to pursue and secure significant business partners, to advance increase revenue streams and support. Develop and implement a strategic plan of action with objectives, timelines and evaluation plans for fundraising efforts.

Use the development database and report writing software to retrieve data. Perform comprehensive analysis and manipulation related to all aspects of development. Use statistics to evaluate and set budgets. Present fundraising recommendations to Twin Cities programs based on statistical analysis and outcomes.


Serve as the staff leader of the Twin Cities Advisory Board Christmas Committee. Serve as the staff leader of the Development Committee and Team Leads meetings in the absence of the Executive Development Director.


Develop and manage the process for communication excellence with all aspects of the kettle campaign, include troubleshooting, handling complaints and compliments, relaying concerns and successes to the corps officers, divisional headquarters officer leadership, and the community relations director in the most expedient manner possible.


Monitor and communicate trends and results of daily and weekly kettle site production, including formal reports to the Divisional Finance Board, Executive Development Director, Community Relations Director, and Twin Cities Advisory Board.


Serve as the primary expert and liaison for kettle procedures, including the counting and processing of kettles funds. Secure related contracts and relationships to support this effort. Supervise on site as kettle processing occurs.


Create Twin Cities revenue reports, and present them to the Divisional Finance Board, Finance and Development Advisory Committees.


Performs all other duties as assigned.


Supervisory Responsibility:

Oversight to the Twin Cities Major Gifts and Donor Relations teams.


• Minimum five years of development experience or executive nonprofit leadership.
• Senior-level management and leadership responsibility in an organization that is known for quality and excellence.
• Demonstrated track record as a relationship builder and successful fundraiser of principal and major gifts.
• Bachelor’s degree required, advanced degree preferred.
• Ability to work evenings and weekends to accommodate cultivation and other events.
• The ability to travel and work a flexible schedule, including evenings and weekends is essential.
• Current valid driver’s license and insurance.


Professional Characteristics

Relationship Skills
• Experience working closely with CEO/Executive Director, as well as high-level volunteers, and other high ranking executives will allow you to hit the ground running in building the vital relationships you will need to be successful.
• Demonstrated ability to forge mutually respectful, trusting, and effective relationships with a diverse group of board members, community leaders and decision makers.
• Have the desire to get out the office and build external relationships.
Management Skills
• Demonstrated success managing people and operations with a proven ability to attract, motivate, professionalize, mentor and retain talented staff.
• Track record as a team builder who can delegate and empower while creating a positive and effective work environment.
• Possess the skills to work with and motivate staff, board members and other volunteers.

Professional Skills
• Demonstrated ability to plan and operate strategically.
• Excellent written and verbal communication skills.
• Computer literate including MS Office.
• Demonstrated track record of financial development in a complex work environment is required.

Personal Characteristics
• Exercise discretion and an ability to interact with high-level donors and the ability to maintain a high level of confidentiality.
• Be a “self-starter” and goal driven to initiate donor visits and fundraising calls.
• A strategic thinker and relationship builder.
• A persuasive and articulate communicator able to connect with a broad spectrum of people in a meaningful way.
• Display a positive attitude, show concern for people and community, demonstrate presence, self-confidence, common sense and good listening ability.
• Able to energize and engage potential supporters.
• A record of success at closing significant gifts.
• A reputation as a person of high integrity and trust.
• Emotionally mature, with a sense of humor to maintain balance and perspective.


Must pass required background checks.


It must be understood by the incumbent that the provisions of Safe From Harm will apply upon commencement of employment and also understood that the required Safe From Harm training be satisfactorily completed within the first 30 days of employment. (Safe from Harm is a comprehensive safety and abuse prevention program to train Salvation Army officers/administrators, employees, and volunteers with best practices and procedures for working with vulnerable children and adults. The Salvation Army is responsible for all participants in our programs, and keeping everyone safe is our priority.)