The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
The primary responsibility of this position is to respond to telephone calls from clients. This position will be responsible for taking information from the client using our standard intake form and determining client eligibility for programs offered through The Salvation Army (Specifically Service Extension, Eastern Michigan Division). This position will present a pleasant, articulate, neat appearance, and treat all clients with respect. As an employee of The Salvation Army, your role is one of compassion, regardless of why the client is in need. In addition, this position will file completed client files and maintain reports. This position reports to the Director of Service Extension.
Primary Duties and Responsibilities
Duties and responsibilities may be added, deleted or changed at the discretion of management, formally or informally, either verbally or in writing.
All employees recognize that The Salvation Army is a church and agree that they will not do anything as an employee of The Salvation Army to undermine its religious mission.
I acknowledge receipt of this job description and agree that it is an accurate description of my duties and responsibilities. I further understand that management reserves the right to make changes to this description at any time without prior