The Salvation Army - Central Territory

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Intake Specialist - Part Time

Intake Specialist - Part Time

Job ID 
# of Openings 
Job Locations 
US-MI-Grand Rapids
Social Services
Regular Part-Time

More information about this job


Mission Statement

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

WMNI Vision Statement

We envision an army, united in its dedication to boldly follow where God leads, maximizing every opportunity to reach out in love with the life changing of the Gospel of Jesus Christ.


Respond to callers/inquiries with efficient, consistent and effective communication and customer service; follow the prescribed Coordinated Entry workflow and  the appropriate screening and/or assessment function requirements; utilize the Homeless Management Information System (HMIS) to collect prescribed information; refer consumer to appropriate next step or community resource, depending upon assessment results.




Key Responsibilities:


Intake Screening

Service Coordination

Record Keeping and Reports

Professional Ethics 


Education:  A Bachelor of Social Work degree or related field, and experience with social services case management.  Basic understanding of issues facing people in poverty and crises with a commitment and desire to assist individuals and families achieve stability, health, wholeness and independence. Proven communication and interpersonal skills and a demonstrated ability to interact positively with individuals, colleagues and collateral agencies. Bilingual persons encouraged to apply.


Experience:  At least one year experience in social work or social service field.  Experience working with low-income populations preferred.       


Skills: Skilled in interviewing clients / customers and in assessing social service cases.  Ability to work both independently and as part of a team.  Effective oral and written communication skills.  Computer proficiency, especially with Microsoft Excel and Microsoft Word; bi-lingual in Spanish preferred


General Conditions: Compliance with criminal background investigation protocol.  Must possess current State of Michigan driver’s license.