The Salvation Army - Central Territory

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AV Technician/KROC/Chicago

AV Technician/KROC/Chicago

Job ID 
# of Openings 
Job Locations 
Information Technology
Regular Part-Time

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Do you want to use your skills and talents to make a lasting difference in the world?  The Salvation Army is the fourth largest charity in the United States and is an international organization based on Biblical principles created to help people in need.  We are mission-driven, diverse, collaborative, and focused on positive results for people. Join us in making a difference.    


POSITION TITLE:                 AV Technician


LOCATION/DEPT.:                Ray & Joan Kroc Corps Community Center


REPORTS to (TITLE):          Business Director



The Salvation Army Ray and Joan Kroc Corps Community Center of Chicago exist to express the mission and ministry of The Salvation Army through a safe, enriching and sacred environment where all individuals have access to opportunities to reach their physical, intellectual, social and spiritual potential.  The Vision of the Chicago Kroc Center is to touch individuals, families and seniors of the Southside with: Community-Wellness-Excellence-Character-Faith.



Maintain day-to-day operations of events needing Audio Visual (AV) /sound setup and operations.  Assist with desktop and laptop computer hardware and software in the Ray & Joan Kroc Center as it relates to AV/Sound setups.  Provide technical advice to help people effectively use computer software and hardware with a focus on the operation of equipment and software used in the development and delivery of audiovisual presentations.  Be available to operate and tech AV equipment in the center.




  1. Audio/Visual/Sound Technician:
    1. Set up for all events needing AV/Sound setup or operation.
    2. Check on events with AV needs as directed.
    3. Operate AV equipment in programs or rentals as assigned.
    4. Put all equipment away and locked up after use.
    5. Report any problems with equipment to DHQ IT department for repair or replacement.
    6. Operate the complicated systems of the chapel and celebration rooms as needed.
  1. Sound Engineer Instructor/Computer Lab Instructor:
    1. Ability to effectively communicate and instruct Pro-tools/Sound Board.
  1. Working Relationships
    1. Work in a cooperative manner with the other staff members at RJKCCC.
    2. Attend all scheduled staff meetings as requested.
    3. Refer to AV/IT Tecnician on day to day updates and directions regarding events.
  1. Maintain a safe working environment.
    1. Report all problems to the Business Director or DHQ IT.
    2. Maintain cleanliness of areas as work is performed.
  1. Perform other assignments/duties as directed with prior approval of DHQ IT management




  • Bachelor’s degree in the Audio Arts preferred.



  • Minimum of 2 years’ experience in supporting Yamaha sound boards, windows/MAC operating systems and video/audio editing required.
  • Extensive knowledge of Microsoft Office.
  • 1+ years of experience in supporting AV equipment and software preferred.



  • The demonstrated ability to provide high level of service to users of AV services.
  • Communication skills that communicates technical information in a manner so users understand and effectively utilize the resources available.
  • Good oral and written communication skills and organizational skills.
  • An excellent attention to details and procedures.
  • The ability to manage projects in a constantly changing environment.
  • Knowledge of or the capacity to learn the AV systems used by the RJKCCC.
  • Knowledge of how to effectively work with diversity in the workplace.
  • A willingness to promote the mission of The Salvation Army.
  • Receive Safe From Harm Training in 30 days from Hire.


This position is required to do moderate physical work. In order to successfully perform the essential functions of this position, the employee is regularly required to use standard PC and AV equipment.  The work environment for this position includes a community center environment with a medium to high noise level.  Must be able to lift and carry 40 lbs.