The Salvation Army - Central Territory

  • Detox Medical Assistant

    Job Locations US-IN-Indianapolis
    Job ID
    # of Openings
    Adult Rehabilitation
    Regular Full-Time
  • Overview

    Provide basic medical care and monitor consumer’s physical/medical status.  Assist with admission assessments and discharges.  Assist in meeting the needs of the consumers.  Facilitate in providing a caring and safe environment for each consumer.  Must be capable of communicating and interacting with people comfortably, with warmth, understanding, acceptance, empathy, and compassion.


         1.  Conduct intake assessments to collect medical, social, emotional, and demographic data in         

         order to assess for appropriate admissions into Detox based on written policies and the                 

         Utilization Review manual.

    1. Record in the consumer records information and details relating to chronic or acute illnesses,

          incidents, known withdrawal complications, and all prescribed medications taken by the


    1. Schedule and arrange for physical examinations by the physician.
    2. Conduct ongoing monitoring of medical and physical status along as instructed by the

         primary physician or lead nurse.

    1. Follow the standard time regimens for taking and recording vital signs.
    2. Observe and chart consumers for withdrawal signs, unusual activity or behaviors, verbal

         complaints of physical or psychological problems, and report to Licensed Practical Nurse,            

         Clinical Director, and/or physician.  

    1. Chart thoroughly all pertinent data, including but not limited to: medical/health condition,

          physician’s orders, complications related to withdrawal and general heath, vital signs,          

          medication monitoring, description of course of withdrawal, or other incidents.  Document

          all pertinent observations in the consumers’ chart.

    1. Provide for physical, medical, and emotional needs to all consumers as needed. 
    2. Perform technical treatments as indicated and/or directed by written physician orders and  

          instructed by lead nurse or Clinical Director.

    1. Accurately prepare, check, observe, supervise, and record the all medications taken.
    2. Provide emergency First Aid care to those consumers who exhibit the need.
    3. Facilitate referrals for the consumers to provide community resources not provided by


    1. Keep refreshment table clean and stocked for consumers.
    2. Assist in keeping the unit clean and orderly by performing necessary cleaning duties to

          provide a clean and safe environment for the consumers.

    1. Wipe mattress and pillows with virochek after each consumer has been discharged and

          change linens as needed. 

    1. In accordance with the CFR-42 Federal Law and The Salvation Army policies, maintain

           consumer confidentiality at all times.

    1. Facilitate a seamless and comprehensive transfer of information from one shift to the next.
    2. Cooperate and communicate with other clinical staff in the transfer process of the consumer

            to different levels of care.

    1. Use the proper call script when taking phone calls and making appointment.
    2. Complete shift responsibilities checklist and sign daily. Turn checklist into Lead Nurse.
    3. Complete Shift report updating medical and emotional problems of consumers, as well as well as

            discharges, admits, AMA’s and CPS consumers.

    1. Complete CIWA assessment tool on consumer prior to admittance to detox.
    2. Communicate with responsible persons on CPS consumers – admittance, discharge & 4-Bs.
    3. Must learn how to use the computer software: Avatar, CSDS website, HLC website.  You are responsible

            to CSDS on every consumer. 

    1. Attend Detox and agency wide staff meetings as scheduled.
    2. Report maintenance repairs and services to Clinical Director.
    3. Promote positive public relations by using professional telephone manners, presenting a

           pleasant and supportive attitude toward the consumer and their family members or friends,           

           and cooperating with personnel from other outside agencies.

    1. Works assigned overtime hours as directed to ensure coverage of facilities operations and approved by


    1. Participate in the monthly in-service training.
    2. Perform any other duties as may be assigned by your supervisor or the Clinical Director.



    One of the following must be true:  Licensed Practical Nurse, Certified Medical Assistant, and Qualified Medication Assistant with current certificate in the State of Indiana or a Medical Assistant working towards CMA.   Experience working in the substance abuse field preferred.  Capable of showing warmth and empathy to consumers while exemplifying professional and ethical standards of conduct.




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