The Salvation Army - Central Territory

Kroc Attendant-Welcome Desk (SBK)

Job Locations US-IN-South Bend
Job ID
# of Openings
Customer Service
Regular Part-Time


If you have a passion in providing exceptional customer service, then The Salvation Army Kroc Center is the place for you!  Currently seeking Kroc Welcome Desk Attendants to greet members and guest in providing WOW customer service experiences.  In addition you will be selling memberships, giving tours and answering phone calls along with many other related tasks.


We offer part-time positions up to 19 hours weekly with flexibility for students, second job and work/life balance! Benefits include a FREE Kroc individual membership as an employee and corporate discounts with participating companies.


The Salvation Army Mission Statement:

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church.  Its message is based on the Bible.  Its ministry is motivated by the love of God.  Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.


The Kroc Center Vision Statement:

The Kroc Center provides an accessible environment that enriches the lives of everyone in our community by providing opportunities for holistic individual success.


The Vision of the St. Joseph County Kroc Center:

Where people learn, grow, and succeed.


  • Provide world class customer service to the community; see that all customers, clients and members are given prompt and courteous service, with an attitude of Christian hospitality.
  • Perform point of sales (POS) transactions/CCMS functions at the Welcome Desk.
  • Perform all Welcome Desk duties.
  • Serve customers, clients and membership.
  • Receive and handle incoming telephone calls, greet visitors and respond to emails in a friendly and business-like manner.
  • Direct calls to appropriate program/staff in a timely manner.


  •    Ability to sit, walk, stand, bends, squat, climb, kneel, and twist on an intermittent or continuous basis.
  •    Basic Microsoft knowledge.  
  •    Ability to grasp, push, pull objects and reach overhead.  
  •    Ability to lift and carry 40 lbs.
  •    Attendance/Punctuality


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