The Salvation Army - Central Territory

Welcome Desk Attendant, Kroc Center, Quincy, IL

Job Locations US-IL-Quincy
Job ID
2021-18928
# of Openings
3
Category
Membership
Type
Regular Part-Time

Overview

The Quincy Kroc Center is seeking candidates for a part-time Welcome Desk Attendant position working up to 19 hours/week.  

 

The Welcome Desk Attendant is responsible for providing exceptional customer service experiences. Responsibilities include selling and/or verifying memberships through the Point of Sale (POS) system, providing information, and answering questions about available programs, and checking out equipment at either the Welcome Desk or the Control Desk.

 

Candidates hired into this position are eligible for an employer paid membership.

Responsibilities

This job description is not all inclusive.  It is intended to identify the essential duties of the position. Other duties, responsibilities and tasks may be assigned at the discretion of management.

  1. Wait on customers, clients and members while complying with established procedures and provide great customer service to the RJKCCC community by ensuring that all customers, clients and members are given prompt and courteous service.
  2. Promote the RJKCCC by giving tours and selling memberships. Promote/sell programs and special events, making insightful recommendations that reflect the needs and interests of members.
  3. Receive and handle incoming telephone calls, visitors and emails in a friendly and businesslike manner; direct calls/inquiries to appropriate program/staff in a timely manner.
  4. Maintain progressive knowledge of all programs, facilities and special events.

Qualifications

 

Education & CertificationsHigh School diploma or GED equivalency.

 

ExperienceAt least one (1) year of work experience in a customer service position.  Combination of training and directly related experience will be considered.

Options

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed