The Salvation Army - Central Territory

Shelter Support Specialists

Job Locations US-MI-Monroe
Job ID
# of Openings
Regular Part-Time


Mission Statement:


The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.




To provide support to Shelter Guests at the Monroe Campus of Hope.




  • The Support Specialist will provide oversight to shelter guests, complete necessary paperwork, attend to the immediate needs of residents, and help encourage a safe and harmonious atmosphere for residents.
  • The Support Specialist will complete Safe from Harm, CPR, Servsafe and other workshops and trainings


  • Ensure daily paperwork is completed in accordance with procedure
    • Time Stamp
    • Security Check list
    • Kitchen Check list
  • Maintain shelter policy without discrimination or favoritism
  • Maintain Covid-19 Policies at Monroe Corp (handwashing, sanitizing, wearing face masks etc.)
  • Take daily temperature checks for shelter guests and staff
  • Ensuring client chores are completed in a timely and complete fashion
  • Maintenance requests are filled out in a timely manner
  • Process intakes of clients as needed
  • Help to resolve conflicts between residents
  • Handle donations as needed
  • Make Family Manor Director aware of the supply needs of the shelter
  • Accurately track resident medications that are under the supervision of The Salvation Army
  • Provide a caring and listening ear to residents
  • Provide basic assistance and information to residents
  • 3 Step Conversation Plan for residents as needed
  • Process exit paperwork when needed
  • Clean empty rooms once resident has exited
  • Do Shelter Laundry
  • Use of commercial kitchen and equipment
  • Cook & Serve meals as needed
  • Wash dry put away cooking utensils and dishes
  • Must attend scheduled paid monitor meetings
  • Other duties as assigned by Director


  • Should have a minimum of a High School Diploma with work experience in a related field a plus
  • Must be able to function in high pressure situations
  • Must maintain confidentiality and comply with Safe From Harm guidelines and participate in training classes
  • Maintain a positive work atmosphere by behaving and communicating in a manner that fosters good relations with co-workers, supervisor(s) and participants in program. This would include but not limited to such actions as:  courteous treatment to others, respect of others property and person, and professional and appropriate communication to and about co-workers, supervisor(s) and clients
  • Must be able to function within the spiritual objectives of The Salvation Army understanding the mission of The Salvation Army is to preach the Gospel of Jesus Christ and to meet human needs without discrimination
  • Must be able to pass Salvation Army required employment checks, including a background check, and driving history
  • Must have working knowledge of computers with emphasis in Microsoft Office, email applications, web-based ( data entry a plus)
  • Must be able to work all shifts and the ability to work well on teams

Physical Demands 

  • Must be able to lift 30lbs
  • Navigate a flight of stairs while carrying supplies

Work Environment: Will include but are not limited to, office space, commercial kitchen, client rooms, attic space, and basement spaces.


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