The Salvation Army - Central Territory

  • Social Services Director/Rockford, IL

    Job Locations US-IL-Rockford
    Job ID
    # of Openings
    Social Services
    Regular Full-Time
  • Overview



    Do you want to use your skills and talents to make a lasting difference in the world?  The Salvation Army is the fourth largest charity in the United States and is an international organization based on Biblical principles created to help people in need.  We are mission-driven, diverse, collaborative, and focused on positive results for people. Join us in making a difference.


    Social Services Director



    Represent and assist the County Coordinator in external linkages with the Rockford Advisory Board and the Winnebago County community, including other social service agencies and government bodies.



    The Social Services Director will be responsible, yet not limited to, developing strategies to ensure that:

    1. The daily operations of the Social Services Department are effectively managed which includes the supervision of the receptionists, caseworkers, and the pantry coordinator.
    2. Relationships are built and maintained with other agencies through-out Winnebago County.
    3. The Salvation Army is represented at area social service meetings in order to deepen relationships with other agencies and further the mission of the organization.
    4. Grant funded assistance is carried out in compliance with contracts and agreements.
    5. Seasonal programs, such as Adopt a Family, Clothes for Kids, Food for the Needy, Post Office Food Drive and Slumberland Bed Give-A-Way are planned, coordinated and implemented.
    6. Programs and activities which may have regional impact are coordinated with the Hope Strong Regional Coordinator and Divisional Hope Strong Director.
    7. Information concerning issues addressed in Pathway of Hope regional meetings is current. Meetings are attended if requested.  Guidance is provided to the caseworker as needed with regards to Pathway of Hope work.
    8. Assistance is given to the EDS Director regarding local Salvation Army disaster response.
    9. Knowledge of needs, opportunities and trends in Winnebago County is current and used to evaluate current programs, or to develop and initiate future social service programs.
    10. The Women’s Restorative Justice Program is effectively managed.
    11. The Friday Night Patrol is effectively managed.
    12. All other duties as assigned.



    • MSW preferred.
    • Bachelor's Degree in Social Work or a related field will be considered.
    • Past experience in social work preferable.


    • A commitment to uphold and promote the mission of The Salvation Army and an appreciation of faith-based service organizations.
    • An interpersonal style that is service oriented as well as anticipates and responds to the needs of client departments.
    • A flexible style that also displays a willingness to learn.
    • An excellent attention to detail, procedures, processes, and policies.
    • A demonstrated ability to manage projects, priorities, and programs in a constantly changing environment.
    • A communication and management style that exhibits the principles and values of the Army as well as fosters team relationships and effectively communicates information.
    • An extensive knowledge of the principles of community relations.
    • Knowledge of the Army’s history, mission and structure, as well as its services, policies and procedures.
    • A good understanding of resource development systems and the professional knowledge necessary to achieve department objectives.
    • Highly effective communication skills that are persuasive and professional through interpersonal communication, public speaking and written materials.
    • An understanding of data management, procedure development and flow of information.
    • A “hands-on” knowledge of how to effectively work with diversity in the workplace.
    • Computer literacy and the ability to work with a variety of computer programs necessary in administering social work in Rockford.
    • Knowledge of Salvation Army policies regarding social work.
    • An understanding of and compassion for all people in need.


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