The Salvation Army - Central Territory

  • Warehouse Manager- Milwaukee County

    Job Locations US-WI-Milwaukee
    Job ID
    # of Openings
    Regular Full-Time
  • Overview

    Plans, organizes and monitors the receiving, storage and distribution of all items received from vendors, donors or TSA locations, ensuring a smooth and consistent operation so supplies are located and distributed to proper departments or locations in an effective and efficient manner to facilitate smooth operation of programs. Oversees safety and security functions, and maintenance of the building and property.



    • Plans and coordinates work, trains and motivates, monitors and evaluates performance of warehouse (non-office) staff; ensures their ability to safely operate maintenance equipment and/or material handling equipment to move materials to and from storage configurations; counsels, records and disciplines as necessary. Interviews and recommends applicants for hire as warehouse employees. Ensures adequate coverage of tasks in the absence of warehouse staff.
    • Maintains an equipment structure and level to accomplish the warehouse and receiving functions in a safe, effective manner. Ensures there is appropriate equipment and racking to safely transport and store all materials. Researches material handling equipment and recommends purchase based on performance, safety, reliability and cost.
    • Develops and implements a system to effectively and efficiently manage the process for scheduling pickups and deliveries of supplies and donations for various programs and operations, coordinating as needed with DHQ and/or Milwaukee Social Services Program staff. Drives as necessary to ensure these pickups or deliveries happen timely.
    • Receives materials into the receiving area; ensures materials are staged for counting and inspection; ensures receiving reports accurately report material received. Resolves discrepancies with supervisor and/or accounting regarding invoices, packing slips, and receiver reports. Manages the flow of paperwork from receiving, and ensures timely data entry. Moves material from the receiving area to the warehouse in an efficient, effective and safe manner.
    • Plans and implements personnel safety procedures and warehouse protection activities, and trains warehouse staff and volunteers in these procedures as applicable.
    • Trains warehouse staff in OSHA compliant forklift safety training.
    • Ensures general security of the property, performing security checks at least twice daily: in the morning to open the facility, and in the evening to close the facility.
    • Develops and implements systems to ensure materials are stored properly to conserve space and comply with safety procedures. Manages inventories (including food and in-kind donations) within the warehouse.
    • Develops and recommends annual budget requirements for the warehouse. Anticipates and requests funding for future personnel and equipment requirements.
    • Oversees the coordination of building space allocation and layout.
    • Coordinates with various Salvation Army programs regarding volunteer coverage for the warehouse and the activities occurring there. Supervises volunteers and community service workers assigned to the warehouse.
    • Manages the telecommunication function, coordinating with Property or IT to resolve issues.
    • Manages procedures for food preparation and clean up, including product rotation.
    • Ensures the maintenance and cleanliness of the meat slicer and all other food service equipment, and keeps walk-in coolers and freezers organized and clean.
    • Ensures compliance with the Health Department’s food safety standards for storage of perishable foods.
    • Ensures proper waste disposal and recycling of materials.
    • Responds to emergency service calls and alarms for facility security and/or maintenance


    Education:  Associate degree with technical training in plant engineering or factory/plant maintenance.


    Experience:  3 to 5 years of experience in warehousing, receiving, inventory control or materials management, with 2 years of supervisory experience - OR - Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.



    • OSHA certified trainer for forklift training or obtain within 30 days of hire
    • ServSafe Certification or obtain within 90 days of hire
    • Valid Wisconsin driver’s license with clearance to drive from TSA’s insurance carrier.


    • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
    • Ability to communicate effectively with vendors, as well as management and employees of the organization.
    • Ability to calculate figures and amounts such as proportions, percentages, area, and volume.
    • Ability to effectively delegate work tasks.
    • Exhibits good leadership qualities: Inspires and motivates others to perform well. Accepts feedback from others. Gives appropriate recognition to others.
    • Ability to solve practical problems. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
    • Basic computer skills, including the use of Microsoft Word and Excel, e-mail, and Internet
    • Ability to create and implement effective organizational procedures

    Supervisory Responsibility: Supervises all warehouse (non-office staff) employees.


    Physical Requirements:  The physical requirements described here are representative of those that must be met by an employee to successfully perform the duties of this job. Reasonable accommodation may be made to enable individuals to perform the essential functions of this job. 


    While performing the duties of this job, the employee is required to stand; walk; sit; talk or hear; use hands to finger, handle, or feel objects, tools or controls; reach and lift with hands and arms, sometimes overhead; climb stairs and ladders; balance; stoop, kneel, crouch or crawl; taste or smell. The employee must regularly lift up to 50 pounds, occasionally lift up to 100 pounds, and move 100 pounds or more using pallet jack/dolly/cart/truck. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. 



    Travel: Local travel between Milwaukee County TSA locations, and to pick up supplies and donations will be required at times.  Occasional pick-ups at Divisional locations.        


    Working Conditions: Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Job is primarily performed in the warehouse environment.  Employee may be exposed to dust and occasional loud noise.  Will also be exposed to outdoor conditions, which may be hot in the summer and extremely cold in the winter.



    All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.


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